FAQs 2017-11-12T02:30:10+00:00

Frequently Asked Questions

Do you sell to retailers or provide wholesale discounts for volume purchases? 2017-11-12T01:48:50+00:00

Yes, we have a program for resellers or those who would buy in volume. Please contact us for more information.

I like your stock images, but would like one that you don’t have listed. Can you laser my image for me? 2017-11-12T01:47:35+00:00

Yes, many of our stock images came by request from our customers. Simply provide us a vector file and we can get it done. To search for vector file s on the internet, Google “vector line art cobra” (for example, if you wanted a cobra). You may need to pay for the image, depending on the website.

What kind of machine do you use to laser engrave your products? 2017-11-12T01:46:20+00:00

A U.S. made Epilog laser. All laser engraving is done in Colorado Springs, Colorado.

I have a picture I want laser engraved. How do I know if it will look good? 2017-11-12T01:45:30+00:00

Pictures with good clarity, balanced lighting, and a background that isn’t dark will do the best. If the lighting is too bright, the detail will wash out; too dark and you’ll have more shadows and shading than you want. Please feel free to email us your picture if you would like us to look at it prior to ordering. You may also consider providing us wit h two or three pictures to choose from.

What is your turnaround time for custom orders? 2017-11-12T01:42:16+00:00

Three working days. In general we try to ship custom orders within two working days after they are received. A lot depends on how much time needs to be spent altering the photo or setting it up.